Services guide

MapMyRetirement – Services Guide Last updated: 1 January 2026 Version 1.0

‍About this Guide 
‍This Services Guide outlines the type of services provided by MapMyRetirement and/or its associates, along with information about how we’re paid and any relationships that may influence our services.

‍Who We Are 
‍The services in this guide are provided by MapMyRetirement and/or its associates.

‍What We Do 
‍MapMyRetirement provides clear, factual information to help you understand your superannuation, retirement options, and related financial concepts.
Factual information can assist you to understand the rules, benefits, and considerations around financial products — but we do not offer opinions or recommendations.

‍What We Don’t Do 
‍We do not hold an Australian Financial Services (AFS) license, therefore are unable to provide financial advice, nor are we registered tax agents. This means:

  • We do not provide general or personal financial advice 
  • We do not provide tax advice for a fee 
  • We do not deal in or recommend financial products 

All information we provide is general in nature and designed to help you make informed decisions.

‍Before Making Financial Decisions 
‍Factual information is not a substitute for personal advice. Financial and tax-related decisions should take into account your full personal circumstances.
We recommend you speak with a licensed financial adviser and read the relevant Product Disclosure Statement (PDS) before making any financial product decisions.

‍How We’re Paid 
‍MapMyRetirement operates on a direct fee-for-service basis. The fees you pay us are our only source of income. We do not receive commissions or referral payments from any third parties.

‍Your Privacy 
‍We take your privacy seriously.
We use trusted third-party providers for email, web hosting, and secure cloud data storage. Your personal data may be stored with these providers solely to help deliver our services.
We never share your information without your consent unless required by law. Read our full Privacy Policy on our website.

‍Disclaimer
‍To the extent allowed by law, MapMyRetirement and its related entities accept no liability for:

  1. any errors, omissions or inaccuracies in the information provided, or 
  2. the use of that information by you (or others) based on that information